Wow. Bad day. Hope they figure it out quickly, and hope that the guy who drove into the back of you brings you many gifts...
Good to know - especially the relatively simple fix on that one!we had a similar issue in italy, on one car... was a faulty cabling, replaced under warranty
Thanks 4Canada - have read through the previous threads and Jamie's excellent write up on the TCT architecture. I must admit mine feel a little more electrical than an outright mechanical failure but the pump certainly could be a culprit as well.Very sorry to hear, Gilly.
Also, might be important, as (if memory serves) this is the first non-N. American spec car reported to to suffer this affliction.
I think we've had about 4 US cars with similar symptoms. It seems that transmission replacement (under warranty) was the solution at least once (only after multiple smaller bits were first exchanged, without success). Some are still in the shop.
The 3rd gear is a clue, I think. From reading the workings of the TCT gearbox from Alfa Workshops's site, the neutral thing is a protection. But the even an odd gears are on diffent shafts. A hydraulic activator pump engages or disengages either. That pump has been suspect in at least one such failure (see Racer Z's "Inconsistent Problems" thread), but the problem persisted after replacement. The link to jamiealfa's description of e TCT is in the "how it works" sticky on the technical and engine page.
Good luck, and we're all hoping for a quick resolution. Please let us know.
Thanks for the tip, certainly sounds like something worth raising with the service department.Ive just taken the centre console out of my car and noticed that the cables running to the shift selector panel were really really squashed. almost flat.. seriously , very concerning , i'm going to get my auto electrician to take a better look,
not sure if this could cause a fault or even be your problem but maybe worth looking at.
Racer Z, good information thanks - it provided a good history of events that are probably spread over several threads.Having re-read your first post and your latest post, part of what you describe is similar to a problem that was wide in the NA market. I don't recall any of us being stuck though.
Clearly this is a problem your dealer and FCA will workout, not us. But it does make good conversation.
When I first got my LE last year, while stuck in stop-n-go traffic, the orange gear would come on and the transmission would go into natural mode. The computer seemed to think the clutches were overheating, which wasn't true. The car drove and shifted just fine. AR released a software update that corrected this.
All was good for me until about a month ago. With 15,000 miles on my car, the transmission went clunk into neutral and would not let me put it back in gear. They replaced the high pressure oil pump on the transmission which controls the clutches and gear shifts.
About a thousand miles later, same symptoms. Now they suspect the voltage regulator has failed. The high pressure oil pump works between 4.5 and 5.5 bar normally (65-80 psi). The pressure is controlled by the voltage regulator.
Waiting on the new regulator as we speak.
Unlike you, my car never got stuck in gear. When the computer realized there was a problem, it put the transmission into neutral.
Well finally got the work report from my dealer and the end result is quite disappointing. After being told that the car had a software update, I found it this morning that the only thing they have done is to reset the TCM and ECU, cleared the only code that showed up and taken it for a short test drive.Thanks for the tip, certainly sounds like something worth raising with the service department.
Got an update a couple of days ago, Alfa have provided a revised software version apparently and the car was tested with no faults so far. I'm a little dubious since the frequency and intensity of the faults seemed to get worse over time, where as I would have thought a pure software glitch to be purely random in nature.
Unfortunately there still waiting for the assessment on the rear bumper damage for the subsequent rear-ender so I haven't got the car back yet to assess for myself.
Will keep you updated and will try to find out what version the software changed from and to..
I suspect that, if you were in America (home of the Free, land of the Litigious), you'd already have had your lawyer in touch with Fiat Chrysler on this. After all, it was their defective vehicle that put you into an accident that has affected your health and you can no longer enjoy sex properly again because of it. OK, so I made that last part up. Thankfully, you are OK. Now we need your car to be, as well....
Work with your dealer on this. Tell them what you're doing and why. Take the, yuk, diplomatic path. They've already hinted that this is what they want you to do.